Daniel Mott

Head of Customer Success, EMEA

Daniel leads Customer Success for Cylindo, overseeing post-sale strategy and client partnerships across EMEA. With over a decade of hands-on experience in B2B SaaS, ecommerce, and martech, he has built and scaled high-performing Customer Success teams while empowering some of the world’s most recognized brands to deliver exceptional digital experiences—now accelerated by AI.

His expertise spans onboarding, enablement, and growth, with a proven track record in driving adoption, increasing retention, and maximizing value realization. Comfortable in fast-moving, high-tech environments, he thrives on guiding customers through innovation cycles and aligning internal teams around measurable outcomes.

Based in London, he is passionate about developing people, strengthening partnerships, and ensuring every customer achieves success at scale.