Chris Burns

Manager of Strategic Accounts, Support, and Integration

Chris leads Strategic Accounts, Support, and Integration at Cylindo, a Chaos company, where he oversees enterprise relationships, customer satisfaction, and technical enablement for the company’s 3D visualization platform. With more than a decade of experience in technology and marketing across SaaS and analytics companies, he blends technical expertise with a customer-first mindset to drive growth and long-term partnerships.

Before joining Cylindo, he held leadership roles in account management, customer success, and technical consulting at companies such as Zaius, Kissmetrics, and IBM. His career spans both the strategic and technical sides of the business—from building and mentoring cross-functional teams to optimizing processes and improving client outcomes.

Based in Boston, he is known for his collaborative approach, data-driven problem-solving, and ability to translate complex challenges into practical solutions that deliver measurable impact.