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Top 100 U.S. furniture retailers: e-commerce merchandising

Features adoption and index ranking

In this report, you’ll find:
  • Analysis of the must-have e-commerce merchandising features and assessment of product visuals quality
  • Top 100 U.S. furniture retailers ranking based on 18 key drivers
  • UX benchmark studies of the top three furniture players
  • Expert opinion from leading furniture retailers

us retailers report 2021

The furniture retail playbook has changed. As our world went through rapid changes, we recognized a need to dig deeper into the evolving furniture retail landscape and understand what makes a delightful online shopping experience.

This report breaks down the e-commerce merchandising features that retailers need to adopt to set the foundation for future growth.

We take the approach of giving it all to the customer: 3D experiences, 360 product spins, product videos, AR, room planners, easy financing with monthly payments shown on everything, a virtual stylist to complete the room, user-generated content, and more. That's the future of omnichannel, and we are delivering it right now.

Scott Perry, Executive Vice President of Digital Marketing, Jerome's

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